Please call us we are here to help you : 087-362 6432

Monday - Friday 10.00am - 5.00pm

Customer Service

Shipping & Delivery

Irish customers should receive their order within 2 – 4 working days of placing order. Although there may be delays at busy times of the year such as Christmas. All orders are despatched using An Post next day delivery parcel service and are insured and trackable. A signature upon delivery is required, however, if you are not there to receive your order a note will be left advising you that your order can be collected at the local Post Office. Please note that if you fail to collect your order within a certain length of time (usually ten days), it will be returned to us. We are happy to send your order out again but please note that you will have to pay for the shipping again.
Rates
Ireland (Inc N. Ireland): €4.95 shipping fee for entire order (free delivery for orders over €60)
Great Britain: (includes the Channel Islands). €9.75 shipping fee
Europe: First Kg - €14.50. Each addidional Kg €2.00 (Add products to your cart and enter your country in shipping estimate to get cost of delivery)
USA, Canada, Austrailia, New Zealand: First Kg - €18.00. Each additional Kg €2.25 (Add products to your cart and enter your country in shipping estimate to get cost of delivery)

Returns & Replacements

Unwanted Goods: If the item(s) you received are not what you were expecting we will happily take it back. Please contact us by e-mail at info@dressmyhome.ie outlining what you would like to return along with your order number. You can then go to www.returnmyshopping.ie to get your returns label. Follow the steps, print your label and return parcel to your local post office. The cost of the label is €3.95

Return My Shopping

Goods must be returned within 7 days of receipt of your order. Goods should be returned unused and should include the original labels and packaging in order to allow resale. We cannot accept returned items in which the labels have been removed or packaging damaged. When the goods are received we will contact you by e-mail and refund in full (excluding delivery costs). The cost of returning the unwanted goods will be paid by you.

Faulty Goods: If you receive an item from us which is faulty, which you did not order or for any other reason which is our fault, please contact us by email at info@dressmyhome.ie outlining the product and your order number and we will arrange a refund or replacement. In the event of you returning goods to us we will forward you on a prepaid postal label and ask you to drop the parcel at your nearest post office.

Returns Address DressMyHome.ie, Tubber, Granard, Co. Longford. You will be responsible for the Good(s) until they reach us.

Ordering

Orders can be made online or you can contact us 10am - 5pm on 087 3626432. Payment is accepted by credit card, visa debit, paypal or cheque/postal order (must be cleared prior to goods being released). Credit/Visa debit cards are securly processed by realex. Realex are Irelands No 1 payments service provider with clients such as Virgin Atlantic & Aerlingus. When we receive your order, you will receive an email as confirmation. When you order goods from us, a contract will be formed when you have received this confirmation email.

Go Green

We recycle all our box's and packaging and also buy in some new spic and span ones. This helps keep costs down for us and you, but mainly for the environment. So if you receive your order in a recycled box, don’t think it is any less important than one delivered in a new box. We’re just doing our bit for the environment

Privacy & Security

Dress my Home asks you, its customer to supply various personal information when creating an account, placing an order and while contacting us. We use this information only for the purpose of filling out orders, communicating with you regarding orders and for our newsletter. We treat your information as private and confidential and we will not disclose this information to other individuals or companies. We will not distribute your information to be used in mailing lists, surveys, or for any other purpose outside Dress my Home. We are committed to safeguarding the privacy of our customers' personal information.

Payment, Pricing & Promotions

Our prices are outlined on our website and displayed in Euro. We try to ensure that the prices on our website are accurate but it is possible that an error may occur. If an error in pricing is noted, we will contact you with the contact details that you have supplied us with to inform you. We will give you the option of re-ordering at the new price or of cancelling your order. Where you opt to cancel your order, any payment already made will be fully refunded. All offers are available while stocks last. If we are unable to supply a particular item which you have ordered or if the correct price for an item is different from the price on your order, we will notify you as soon as we can after receiving your order. If this happens, you may cancel your order and we will refund you any payment already made. You must pay for goods (including any applicable delivery charges) at the time of placing your order. You do not own the goods until full payment is made including delivery charges where applicable. Where you opt to pay by cheque, you do not own the goods until the cheque has been received and payment has been cleared by your bank. Promotion coupons and discounts can be availed at checkout on the website. .

Disclaimer

This website is an online store and information site. No warranty or representation in relation to the accuracy is accepted by Dress My Home on the information on this site and does not accept any responsibility for damage resulting from the use of this site. Dress My Home cannot accept any responsibility for any data or content that is generated by its users. The listings and information contained in the website are intended for general use. Although Dress My Home believes that it has taken all due and reasonable care in providing such information that it believes to be accurate and safe, it specifically presents such information "as is", without any warranty of any kind, express or implied, and it is not liable for mistakes, errors or omissions of any kind nor for any loss or damage caused by a user's reliance on facts data, opinions, statements or other information appearing or published on Dress My Home. At Dress My Home we try to display all information on this website as correct and accurate as possible. No warranty is provided that the information is accurate or correct. Dress My Home assumes no responsibility, whether implied by law or otherwise, for the information provided and disclaims all liability with respect to such information. Dress My Home is not liable for any injury loss or damage that might arise through use of this website. The existence of listings and any advertising on this website does not constitute a guarantee or endorsement of the quality, value or suitability of the products or services so listed or advertised. It may happen that some information is incorrect or not complete. For example when we were provided with incorrect information by the manufacturer of a product. Dress My Home may make changes to the materials at the site or to the products and prices described in them, at any time without notice. The information published on Dress My Home may refer to products, programmes or services that are out of date or no longer available and Dress My Home makes no commitment to update the materials at the site. By visiting Dress My Home you agree to be bound by the foregoing conditions of use.